Syllabus SOM467 Spring 2015 Rev twenty one 1
Office of Devices and Operations Management
SOM 467 – Quality Administration and Control
Class Number 08591
Place Juniper Hall Juniper Hall 1202
Kaveh Houshmand Azad
Department of Systems and Operations Managing
Office Hours: Friday 5-5: 50 EVENING, and by scheduled appointment
Faculty Email-based: Kaveh. [email protected] edu
The Handbook pertaining to Quality Management- Thomas Pyzdek, Paul Keller. Mc Graw Hill
Lecture notes for some periods will be available from your instructor.
The course delivers and interdisciplinary approach that blends management principles, Quality concepts and philosophies, Source Chain Management, Process Improvement Methodologies (such as Slim and Six Sigma), and modern quality topics applied in the global environment.
1- Learners should develop the foundation of understanding various quality devices and managing concepts which can be part of a service or making organization. 2- Students can make practical and theoretical linkage between the theory and execution of quality tools.
3- Students will develop a practical procedure for starting quality total quality to accomplish organizational excellence.
4- Pupils will develop a project on rendering of top quality management tools in a organization or a community setting.
Study course Proposed Program
SOM467 (Quality Management and Control) -- Page you of four
Week one particular
Introductions to the instructor, class members
plus the course
Company Structures, Top quality Function,
Ways to Quality, Client Focused
Strategic Preparing, Understanding Client
Expectations and desires, Benchmarking,
Introduction to Process Control
Project Launch and AssignmentIntroduction to Process Control